We pride ourselves on providing a quality product to our customers. In the event that our merchandise does not meet your expectations we will offer to exchange or refund it for you. Exchanges or refunds must be processed within 14 days of purchase and receipt must be provided. To be eligible for an exchange or refund, merchandise must be in original condition – unused, unworn and unwashed. Refunds will be processed to the original payment method. Items purchased on sale are final and may not be refunded or exchanged unless they are damaged or defective.